Riviera Hotel & Casino Expands Customer Service Options with
Bags To Go Check-in Service
Location also allows locals to check their luggage before going to McCarran Airport
Visitors to the legendary Riviera Hotel & Casino in Las Vegas now have the option of checking in their luggage for departure at the hotel thanks to Bags To Go’s Off-Airport Check-in service. Hotel guests can simply bring their luggage to the Bags To Go desk up to 12 hours prior to departure and check them through to their final destination. Additionally, local residents can use the Riviera’s easy access to drop off their luggage at the Bags To Go desk at least three hours prior to their flight. Guests can also print out their boarding passes and proceed directly to the security line upon arrival at McCarran International Airport.
A Bags To Go representative safely and securely transports luggage from the Riviera to McCarran Airport, where it is screened by Transportation Security Administration (TSA) and given to the designated carrier to be placed on the proper outbound aircraft. Bags To Go is approved by the TSA to check-in, screen and handle airline luggage. Representatives are trained and certified using the same stringent guidelines as the airlines.
“We work hard to create the best customer service experience for our guests and Bags To Go adds another element of convenience that allows them to focus on their time at the Riviera,” says Andy Choy, president and CEO of Riviera Hotel & Casino. “Opening this service up to locals allows residents to drop off their luggage and get their boarding passes without having to wait at the curbside check-in or ticket counters at McCarran.”
Keith Wiater, president and COO of Bags To Go, adds, “Partnering with a property as iconic as the Riviera allows us to add that final component to the fantastic customer service they offer.”
Participating airlines at McCarran International Airport include Delta Air Lines, Southwest Airlines, United Airlines, US Airways and Virgin Atlantic Airlines. The $10 per bag fee is in addition to standard airline fees and taxes.
About The Riviera Hotel & Casino
Celebrating more than 55 years of non-stop entertainment, the newly renovated Riviera Hotel & Casino is one of the iconic gaming and hotel destinations in Las Vegas. Located on the north end of the Las Vegas Strip, the Riviera brings a rich tradition of quality, service and hospitality excellence. The Riviera features more than 2,000 rooms and suites as well as 160,000 square feet of meeting space. Headlining entertainment includes Confessions of a Rock Star, starring Pat DiNizio from The Smithereens, the legendary Crazy Girls and nightly performances inside the Riviera Comedy Club. The Royale Pavilion hosts some of the top names in music and entertainment. R Steak & Seafood headlines wonderful dining options, providing “affordable elegance” in a modern setting.
With more than 100,000 square feet of casino space, the Riviera offers convenient gaming options for locals and visitors alike. Table game features include 10x odds on Craps, Single-0 Roulette and 3/2 Single Deck Blackjack, the only casino on the Las Vegas Strip where those odds are available. The Riviera has an expansive Asian Table Gaming area, poker area and more than 900 slot machines. Lucky’s Race & Sports Book offers 37 high-definition televisions, individual carrels for horseplayers and the only walk-up wagering window in Las Vegas’ main corridor. For more information on any of the property’s amenities, visit www.RivieraHotel.com .
About Bags To Go
Bags To Go has been a leader in advance off-airport baggage check-in, baggage storage and baggage claim and delivery services since 1999. Bags To Go provides an array of baggage handling services that make leisure or business travel easy, convenient and luggage-free. Leveraging its proprietary web–based technology and tracking systems, Bags To Go provides its clientele with an unparalleled level of security, reliability and customer service. Fully insured, Bags To Go is certified by the Transportation Security Administration (TSA) to perform off-airport check-in, luggage storage, baggage claim and delivery services. Bags To Go partners with a variety of hotels in Las Vegas, including Harrah’s Las Vegas, Luxor Las Vegas Resort Hotel & Casino, MGM Grand Hotel & Casino, The Venetian Las Vegas Casino, Hotel & Resort, and Palazzo Las Vegas as well as Las Vegas Convention Center. For more information, visit www.bagstogo.net , engage on Facebook or follow our tweets @bagsfreetravel.
