Local Resort Antes Up on Safety and Health Protocols
JW Marriott Las Vegas and Rampart Casino Partner with
Intermountain Healthcare, Adding Resources for Customers
Providing telemedicine, testing, and more for visitors, plus additional protocols on the casino floor add to already existing safety measures
As the world evolves with response to the pandemic, those visiting Summerlin’s Rampart Casino and resort JW Marriott Las Vegas Resort & Spa, will find a new level of health and safety protocols for both visitors and locals as the property partners with Intermountain Healthcare. This partnership provides proactive solutions for well-being both in the resort and casino.
“With the information on COVID-19 constantly changing, the partnership with Intermountain Healthcare will allow us to ensure we are continuously going beyond basic methods of safety for our visitors,” said Michelle Bacigalupi, Vice President and General Manager of the Rampart Casino and JW Marriott Las Vegas.
With this newly executed partnership, Intermountain Healthcare will:
- Be the primary medical provider for any hotel guest that needs medical intervention.
- Provide iPads for telemedicine visits for both guests and associates should they feel unwell.
- Refer patients seeking further treatment to a nearby clinic.
- Provide COVID-19 testing for guests as needed.
- Assist with contact tracing if a case should arise.
For visitors, it’s as simple as pressing the AYS (At Your Service) button on their hotel phone or calling the Front Desk to request services.
“In partnering with the JW Marriott Las Vegas, we intend to offer guests reassurance knowing a physician is a phone call away,” remarked Dr. Warren Volker, chief clinical officer—Nevada, Intermountain Healthcare. “Part of continuing to be safe means catching any symptoms early on, and if that should happen while traveling, we want to be sure, for everyone’s sake, we’re able to mitigate a potential spread while getting patients the care they need,” Dr. Volker concluded.
The resort and casino were reviewed in both front of house and back of the house, and were found to be following all protocols set forth by governing bodies. Additionally, upon consultation with Intermountain Healthcare, the following action items were immediately put into place:
- Employees in certain customer-facing positions are required to wear a face shield in addition to wearing their masks.
- Face shields are also provided by the property for any employee that chooses to wear one regardless of whether it’s a requirement.
- Additional training on personal hygiene actions, including social distancing, cleanliness and disinfecting frequently touched surfaces, are continuously taking place.
Protocols that remain in place:
- All guests pass through thermal scanning to have their temperature checked.
- Guests must adhere to the six-foot social distancing guidelines unless members of the same household.
- Hand sanitizing areas are located throughout the casino and both guests and employees are encouraged to wash their hands frequently and practice good hygiene.
- The property is constantly being cleaned. Guests may request their gaming machine to be cleaned again before using it.
About Intermountain Healthcare
Intermountain Healthcare is a not-for-profit system of 24 hospitals, 215 clinics, a Medical Group with 2,500 employed physicians and advanced practice clinicians, a health insurance company called SelectHealth, and other health services in Idaho, Utah, and Nevada. Intermountain is widely recognized as a leader in transforming healthcare by using evidence-based best practices to consistently deliver high-quality outcomes and sustainable costs.
For more information, visit www.intermountain.com/Nevada.
About Rampart Casino
Rampart Casino, an elegant 50,000 square foot casino, offers 1,767 slot machines, two dozen gaming tables, a 300-seat Bingo Room and a Race & Sports Book. Rampart Casino’s Rampart Rewards club program offers exclusive resort benefits and rewards based on play, such as dining, spa and golf discounts, plus complimentary room nights at the JW Marriott Las Vegas Resort & Spa. For the latest Rampart Casino news, follow on Facebook, Instagram and Twitter. Contact the casino at 702-507-5900.
About the JW Marriott Las Vegas Resort & Spa
The JW Marriott Las Vegas Resort & Spa offers world-class luxury just 20 minutes northwest of the famous Las Vegas Strip. The Las Vegas resort is accessible to Las Vegas Speedway, TPC Las Vegas and a number of other golf courses. The JW Marriott features 548 well-appointed guest rooms and suites set amid 54 acres of lush gardens. Voted as one of the Top 5 Las Vegas Resorts by readers of Condé Nast Traveler, and recognized as a Top-Performing Business on TripAdvisor ranked in the top 10% worldwide for traveler feedback, the Las Vegas resort also includes a full-service spa, state-of-the-art fitness center, 33 meetings rooms with 100,000 square feet of flexible space, more than 10 restaurants serving American, Italian, Japanese and Mediterranean cuisines and the on-site Rampart Casino. For information, visit www.marriott.com/LASJW, Stay up to date with the JW Marriott Las Vegas Resort & Spa on Facebook, Instagram and Twitter.
Marriott and the JW Marriott system are not associated with any part of The Resort at Summerlin (the “Resort”) other than the JW Marriott Las Vegas hotel (the “Hotel”) at the Resort. The Casino is not part of the Hotel and is not part of the JW Marriott system.
About JW Marriott Hotels & Resorts
JW Marriott is part of Marriott International’s luxury portfolio and consists of beautiful properties and distinctive resort locations around the world. These elegant hotels cater to sophisticated, self-assured travelers seeking The JW Treatment™ – the brand’s philosophy that true luxury is created by people who are passionate about what they do. JW hotels offer crafted experiences that bring to life the brand’s commitment to highly choreographed, anticipatory service and modern residential design, allowing guests to pursue their passions and leave even more fulfilled than when they arrived. Today there are 80 JW Marriott hotels in nearly 30 countries and territories. JW Marriott is proud to participate in the industry’s award-winning loyalty program, Marriott Rewards® which includes The Ritz-Carlton Rewards®. Members can now link accounts with Starwood Preferred Guest® at members.marriott.com for instant elite status matching and unlimited points transfer. Visit JW Marriott online, and on Instagram, Twitter and Facebook.
