The 411 with Chuck Davison, Vice President Travel & Customer Experience – Interview by Judy Reppart
Look no further! Only 1-800-Registry offers you a wide selection of free online tools and resources for a hassle-free wedding planning experience.
We Guarantee our Bride-Certified™ Wedding Vendors
We make finding quality wedding vendors a snap with our network of Bride-Certified vendors. Use our free online search tools to find the perfect vendor in more than 25 categories. You can search by availability, price, and specialties. We’re so confident in our network of Bride-Certified Vendors that we offer a money back guarantee on their services (up to $10,000 per wedding affair), so that you can have complete peace of mind as you plan your special day. (Currently available in Las Vegas, NV; Southern California; Houston, TX; Dallas, TX – more markets coming soon).
Planning & Organizing Made Easy
Organizing your wedding plans can be a challenge, so we created the Wedding Task Manager and Calendar to ensure that every detail is completed properly and on time. To keep your plans within budget, our Wedding Budget Tool tracks all expenses and costs throughout your planning process, and your own Wedding Website lets you blog and share updated news and photos with family and friends. These are just a few of the planning tools at your fingertips with 1-800-Registry!
With 1-800-Registry, you have access to quality, pre-screened Bride-Certified Wedding Vendors for all your needs. 1-800-Registry goes above and beyond to offer you the customer service you deserve. Enjoy personal wedding concierge service for one-on-one assistance. Let us help you with the details so you can focus on enjoying your beautiful wedding day.
As a Las Vegas based business what impact does 1-800 Registry have on Las Vegas economy?
The main impact we’ve had on the Las Vegas market is creating new jobs. With our headquarters based in Las Vegas it makes sense for a wedding company to be located in the wedding capital of the world.
What percentage of wedding packages is inter-continental?
Of our Honeymoon and Wedding packages, 65 percent are international. 30% are headed to South Pacific, 15 percent to the Caribbean and 10% of our couples are going to Mexico. Hawaii takes first place at 35 percent.
Do you cater to celebrity clients?
We consider all of our clients celebrities. However, we’ve yet to have any “Hollywood celebrities” but we hope to in the near future!
What are some of the more memorable requests you’ve received from a bride?
The most memorable, was a request for an elephant for a traditional Indian wedding. We had our experts search for one and we found one and that made the couple so happy.
I noticed a lot of bride related comments, what do the grooms say?Are they as satisfied with services as the brides are?
Yes the grooms are very satisfied with our service. The grooms tend to get involved in the honeymoon aspect. We hear from both grooms and brides that they are very satisfied. We especially recommend that couples go on an all -inclusive destination and we can help them every step of the way.
What is the largest party to travel for a wedding package?
We currently have a party of 80 going to Sweden for a traditional wedding in a castle in a remote area. The average wedding party is anywhere from 10 to 15 people.
What do you want Vegas couples to know about 1-800-Registry
1-800-Registry offers free personal concierges right here in Las Vegas who are at the ready to help couples with all their wedding planning needs, including finding the right vendors, making appointments and securing their services on any budget. 1-800-Registry allows couples to create unique honeymoon or home registries. These exclusive registries provide a way for friends and family to contribute to their honeymoon. In addition, we provide personalized honeymoon planning services for our couples, allowingthem to find the perfect honeymoon that meets their needs
Do you have plans to introduce wedding anniversary packages?
We are a full service travel company. We handled our first anniversary a few weeks ago. It was their one-year anniversary and we had planned their honeymoon, so they had confidence in our company. We are looking forward to assisting more couples with all their travel needs from wedding to anniversaries and beyond.
I see Rumor Boutique Hotel, The Resort on Mount Charleston and Artisan Hotel Boutique are the first hotels 1-800-Registry has partnered within Las Vegas. Does the company have plans to add more hotel properties?
We partner with all the hotels and resorts in Las Vegas for travelas well as to offer wedding venues. We will continue to add additional venues and resort properties to better serve our clients and their needs. Some of our most recent additions in Las Vegas include MGM Resorts International, Mandalay Bay Hotel & Casino and J.W. Marriott.
What is the Wedding Assurance Guarantee and why is it so important to offer this service to couples?
1-800-Registry’s Wedding Assurance Guarantee reimburses couples up to $10,000 per wedding affair, including all engagement, wedding rehearsal, day and honeymoon-related events. Should any unforeseen vendor issues occur, we want our couples to be stress free and feel confident knowing that we stand behind our vendors.
So many couples these days are choosing to have destination weddings. How does 1-800-Registry help them through that process?
We offer an online site with personalized experts to help with each couples’ needs. Our experts know the laws for destination weddings and travel overseas. This is very important to offer the couples as our goal is for them to have a stress-free experience. 1-800-Registry will also help your guests plan their travel needs. With our loyalty program, couples can earn 10 percent back in Reward Dollars on guest travel.